Terms and Conditions

Terms and Conditions

Welcome to Haus of Pioli! These Terms and Conditions ("Terms") govern your use of our website [insert website URL] and the purchase of products from Haus of Pioli. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Use of the Website

  1. Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this website. By using this site, you represent and warrant that you meet these requirements.
  2. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  3. Prohibited Activities: You agree not to use the website for any unlawful purpose or in a manner that could damage, disable, overburden, or impair the website or interfere with others' use of the website.

2. Product Information and Availability

  1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on our website are error-free, complete, or current.
  2. Product Availability: All products are subject to availability. We reserve the right to limit the quantity of items purchased and to refuse service or cancel orders at our discretion.

3. Ordering and Payment

  1. Order Acceptance: Your order constitutes an offer to purchase products. We reserve the right to accept or reject your order for any reason, including but not limited to availability issues, pricing errors, or suspicion of fraud.
  2. Payment: All payments must be made through our accepted payment methods. You agree to provide accurate and complete payment information and authorize us to charge the applicable amount for your purchase.
  3. Shipping and Delivery: Shipping times and costs are provided at checkout. We are not responsible for delays caused by shipping carriers or for any issues that arise during transit.

4. Returns and Refunds

  1. Return Policy: Please review our [Return Policy] for information on returns, exchanges, and refunds. Items must be returned in accordance with our return policy to be eligible for a refund.
  2. Refunds: Refunds will be processed to the original payment method used for the purchase. Please allow a reasonable amount of time for processing.

5. Lifetime Guarantee

  1. Guarantee Coverage: We are proud to offer a lifetime guarantee on all products purchased from Haus of Pioli. This guarantee covers defects in materials and workmanship under normal use and care.
  2. Claims: To make a claim under our lifetime guarantee, please contact our customer service team at hausofpioli@gmail.com with your order number and details of the issue. We may require proof of purchase and/or photographic evidence.
  3. Exclusions: Our lifetime guarantee does not cover damage resulting from misuse, neglect, accidents, or unauthorized repairs. It also does not apply to normal wear and tear.
  4. Remedies: If a product is found to be defective under our lifetime guarantee, we will, at our discretion, repair or replace the product free of charge. Refunds are not offered under the lifetime guarantee.

6. Intellectual Property

  1. Ownership: All content on our website, including but not limited to text, graphics, logos, and images, is the property of Haus of Pioli or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  2. Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial use. Any unauthorized use of our intellectual property is prohibited.

7. Limitation of Liability

  1. Disclaimer: Our website and products are provided "as is" without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.
  2. Liability Limitation: To the fullest extent permitted by law, Haus of Pioli is not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the website or purchase of products.

8. Indemnification

You agree to indemnify, defend, and hold harmless Haus of Pioli, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the website, violation of these Terms, or infringement of any rights of a third party.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Puerto Rico/United State, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Puerto Rico/United State.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for visiting Haus of Pioli. We appreciate your business and look forward to serving you!

Effective Date: 5 Sept 2024